Redeem Rules
Last Updated: March 16, 2025
General Rules
- All winnings must be at least $10 in order to be eligible for a redeem pay out.
- The maximum accumulated total amount that can be redeemed per user per day is $500.
- If a request for a redeem is submitted outside of business hours, we do our best to get to it. Otherwise, it will be sent the next business day.
- If your redeem does NOT remove the proper amount from your balance on the Sweepstakes Platform, it is the responsibility of the person requesting the redeem to ensure that the correct amount is available until the pay out payment is received. Contact us if your balance is not correctly reflecting the redemption amount. If that balance in full is unavailable when attempting to correct the sweepstakes balance, then the redeem request will be considered cancelled.
Payments & Fees
- It is the responsibility of the user requesting the redeem to ensure all information is listed correctly. This includes bank account numbers, crypto wallet addresses and more.
- ACH Bank Transfers will be sent out by GoldStruck LLC once a day to be processed. This means that all redeems that are done through ACH Bank Transfers will be batched and submitted to the bank as one total amount each day. It can take up to 5 Bank Business days to receive depending on the bank. However, we do “Same Day” Transfers so most banks will have it in the bank account within the next day.
- Cryptocurrency pay outs will be submitted that day, unless after our business hours. Cryptocurrency network fees vary based on the cryptocurrency and the method it is sent. The cryptocurrency network fees are imposed on the requestor of the redeem or the person being paid out.
- Multiple Transactions per day will have a $1 multi-transaction fee deducted out of the pay out or winnings.
For example if a user redeems $15 in winnings and then1 hour later redeems $20 in winnings, then that user will only be sent $19 minus any other fees. - Additional Fees may be implemented for payouts for special situations.
Sweepstakes Specific Rules
Juwa Sweepstakes
For redemptions on the Juwa Sweepstakes Platform, all original Sweepstakes Entries must be played at least once before becoming eligible for redemption. This means that if a user deposits three Sweepstakes Entries, they must play and use all three entries on the platform before submitting a redemption request. Failure to meet this requirement will result in the redemption request being denied.
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GoldStruck LLC reserves the right to update, modify, remove, or enforce additional conditions on the Redeem Rules listed above, including any related winnings and redemptions to maintain compliance with applicable policies and platform agreements.